Privacy Policy

Effective as of: September 2025

1. Introduction

This Privacy Policy outlines how Parada and its affiliated partners (“we”, “our”, “us”) gather, manage, and use your personal data across our platform, including websites, mobile applications, and digital services that link to this policy (“Services”).

Please read this policy carefully. Your continued use of the Services indicates acceptance of any updated terms. We may revise this policy periodically, and material changes will be communicated directly to you.

2. What Information We Collect

Information you provide to us directly:

• Account Info: Name, email, phone number, vehicle data (e.g., plate number, model, color),residency data (unit number, building name, tenant type, expiration date, parking location).
• Payments: Billing data submitted is handled by PCI-compliant payment processors. We don’t store or access your card details.
• Booking & Activity: We track your past bookings and activity to make repeat actions faster and more relevant.
• Location: With permission, we collect real-time location data to recommend nearby parking spots. You can disable this anytime.
• Reviews: Reviews you leave may be displayed publicly using your first name and last initial.
• Messages: Communication via our platform may be stored to provide support and ensure user safety.
• Vehicle Registration: We use this to support safety checks, compliance, and ensure appropriate parking allocations.
• Space Listings: Hosts may provide details like address, description, photos, and entry instructions.
• Marketing Preferences: We store your marketing opt-ins and communication settings.

Information we collect from others:

• Third parties such as parking operators, advertisers, or social media platforms may share user activity, contact data, or preferences with us.
• Public databases help verify parking space and vehicle safety and compliance.
• Other users may provide information through messages, referrals, or reviews.
• Authentication via Google, Facebook, or Twitter may send us your profile data and email.

3. How We Use Your Data

We use your data for purposes including (but not limited to):

• Creating and managing your Parada account
• Processing transactions and managing bookings along with your residency Property Management Office and their Security Personels
• Responding to inquiries or resolving disputes
• Communicating important updates or system alerts
• Sending marketing messages if you’ve opted in
• Analyzing feedback and behavior to improve our platform
• Detecting fraud or misuse of our Services
• Ensuring compliance with legal obligations

4. Sharing Your Data

Your personal information may be shared with:

• Parking hosts and operators to facilitate your bookings
• Third-party service providers (e.g., payments, analytics, hosting)
• Affiliates or partner organizations under our corporate structure
• Marketing and ad tech partners (only with your consent)
• Law enforcement or regulators where legally required
• Other users if you choose to interact with them via our platform

5. Sensitive Data

We do not request sensitive personal information unless absolutely necessary (e.g., for health-related support requests). If we do, we’ll explain how the data will be used.

6. Your Rights

Depending on your location, your rights may include:

• Accessing or correcting your data
• Requesting deletion
• Withdrawing consent
• Restricting or objecting to processing
• Transferring data to another platform

You may update your data in the dashboard or email us at [email protected]. We may verify your identity before processing requests.

7. Data Retention

We retain data only as long as needed for business, legal, or security purposes. Once no longer required, we securely delete or anonymize it.

8. External Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of these sites and recommend reviewing their policies.

9. Data Security

We use a mix of technical and organizational measures to protect your data. While we strive to keep data secure, no method is completely risk-free.

10. Contact Us

If you have questions or concerns, please contact:

• Email: [email protected]]
• Business Address: Sheridan Towers North, Sheridan St. Mandaluyong City

This Privacy Policy applies to all users of Parada’s website, mobile applications, and services.