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Knowledge Base  ·  Features

Reviews & Ratings

Driver reviews help the community make informed parking decisions. Learn who can leave a rating, how the 7-day window works, and where reviews are displayed.

How the Rating System Works

After completing a parking experience, drivers can rate the parking space on a 1–5 star scale and leave an optional written comment (up to 500 characters). Ratings are linked to the parking space, not the individual listing, so they build up over time across all bookings at that location.

New spaces with no reviews yet display a "New" badge — they aren't penalized before any driver has had a chance to rate them.

Rating Rules
Completed Bookings Only
Only drivers with a Completed booking for that specific space can submit a rating.
7-Day Window
Ratings must be submitted within 7 days of the booking end date. After that, the option is no longer available.
One Rating Per Booking
Each completed booking can generate exactly one review. You cannot edit or delete a rating once submitted.
Anonymized Name
Only your first name and last initial are shown publicly (e.g., "Juan D."). Your full name is never displayed.
How to Leave a Review
1
Go to Bookings
Navigate to Bookings from the navigation bar or Account menu.
2
Find Your Completed Booking
Look for the booking you want to rate. A Rate button will be visible next to it if the 7-day window is still open.
3
Select Stars & Write a Comment
Choose 1–5 stars to reflect your experience. Add an optional comment (up to 500 characters) to give more context for other drivers.
4
Submit
Click Submit Rating. Your review is posted immediately. The button changes to "Rated ✓" on your bookings page.
Email shortcut: Parada sends a rating invitation email when your booking ends. Click the link in that email to go directly to the rating modal — no need to navigate manually.
Where Reviews Are Displayed
Parkings Browse Page
Average star rating and total review count shown on each listing card
Parking Detail Page
Full score, 5-star distribution chart, and individual review comments
My Parking Spaces (Owner View)
Owners see the average rating and all reviews for each of their spaces
Frequently Asked Questions
No. Reviews are final once submitted. This maintains integrity and prevents drivers from being pressured to change ratings. If you believe a review was submitted in error, contact support.
Currently, owners can view all reviews on their Parking Spaces page but cannot post public replies. This feature may be added in a future update.
Yes, but only one per completed booking. Each separate completed booking at the same space can have its own review, as long as each is submitted within the 7-day window.
No. Only your first name and last initial are shown (e.g., "Maria S."). Your full name is never displayed publicly on Parada.
Related Articles
How to Book a Parking Space Notifications About Parking Listings
Need Help?

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